How CanvaDrops collects, uses, and protects customer information.

We collect information you provide directly when you create an account, place an order, contact support, or subscribe to updates. This can include your name, email address, billing details provided through payment processors, and any information you send through support forms.

We also collect limited technical information needed to run the storefront, such as order events, product views, and checkout activity.

We use your information to process purchases, deliver digital products, respond to support requests, maintain account access, prevent abuse, and improve the storefront experience.

We do not sell your personal information to third parties.

Payments are processed by third-party providers such as Lemon Squeezy and PayPal. CanvaDrops does not store full card details on its own servers.

Order records, download access, and customer support history may be retained to help with delivery, refunds, and account recovery.

We use essential cookies and session storage to keep you signed in, preserve cart state, and maintain secure account access.

We may also record basic analytics events such as page views, checkout starts, and purchase events to understand product performance and improve the site.

You can contact us to request account assistance, order help, or deletion of information that we are able to remove while still meeting legal, accounting, or fraud-prevention obligations.

If you no longer want marketing communication, you can unsubscribe from it at any time.

For privacy questions, account issues, or data requests, contact CanvaDrops support at chathke@gmail.com.